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Silk Kabira v1.0
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Find answers to commonly asked questions about our products and services
Showing 24 questions
To place an order: 1. Browse products and add items to your cart 2. Click on t...
You can cancel your order before it's shipped: - Go to"My Orders" section - Se...
Track your order easily: - Check your email for tracking details - Go to"My Or...
If your order is delayed beyond the estimated delivery date: - Check tracking s...
We accept multiple payment methods: - Credit/Debit Cards (Visa, Mastercard, RuP...
Yes! COD is available with these conditions: - Available for most locations acr...
Absolutely! Your payment security is our priority: - All payments processed thr...
Don't worry! Here's what happens: - If payment fails, amount is usually auto-re...
Yes! Free shipping on orders above ₹1499 - Standard delivery: 3-7 business days...
Delivery timelines: - Metro cities: 3-5 business days - Tier 2 cities: 4-6 bus...
Yes, but only before the order is shipped: - Contact us immediately at +91 9900...
If delivery attempt fails: - Courier will try 2-3 times over 3 days - You'll r...
7-day return policy from date of delivery: - Products must be unused and in ori...
To return a product: 1. Email silkkabira09@gmail.com or call +91 9900332211 2....
Refund timeline by payment method: - Credit/Debit Card: 5-7 business days - UP...
Return shipping costs: - Defective/Wrong items: We pay return shipping - Chang...
Yes! All products are 100% authentic: - Sourced directly from authorized distri...
Choosing the right product: - Read detailed product descriptions - Check custo...
Yes! We ensure: - Minimum 6 months shelf life on delivery - Expiry date clearl...
Absolutely! Get personalized recommendations: - Chat with our wellness experts ...
No, you can checkout as guest, but creating account has benefits: - Track order...
To reset your password: 1. Go to login page 2. Click"Forgot Password" 3. Ente...
Yes! Update your details: - Go to"My Profile" section - Click"Edit Profile" -...
To delete your account: - Email us at silkkabira09@gmail.com - Subject:"Accoun...
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